Welcome to the FAQ section of MakeupTools.beauty. Here, you'll find answers to the most common questions about our products, services, and company. If you can't find what you're looking for, feel free to reach out to us at [email protected] or call us at 1-831-830-3292 x12846.
MakeupTools.beauty is an online store dedicated to providing high-quality makeup tools and accessories. Established in 2024, we aim to offer a wide range of products that cater to both professional makeup artists and everyday users.
We are headquartered at 545 Kihn Pines, Sarasota, West Virginia, United States. Our team is dedicated to ensuring that our customers receive the best possible service and products.
You can reach us via email at [email protected] or by phone at 1-831-830-3292 x12846. For personal inquiries, you can also contact our founder, Angel Weber, directly at [email protected].
Placing an order on MakeupTools.beauty is easy. Simply browse our selection of products, add the items you want to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be processed shortly.
We offer a variety of shipping options to meet your needs. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery. Shipping times may vary depending on your location.
Yes, we ship internationally. However, please note that international shipping may take longer and may be subject to additional customs fees and taxes.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days of receipt for a full refund or exchange. Please ensure that the items are unused and in their original packaging.
To initiate a return or exchange, please contact our customer service team at [email protected] with your order details. We will provide you with a return shipping label and instructions on how to proceed.
Yes, all of our products are cruelty-free. We are committed to providing high-quality makeup tools without harming any animals.
We stand by the quality of our products and offer a 1-year warranty on all items. If you experience any defects or issues with your purchase, please contact us for assistance.
We accept a variety of payment methods, including credit cards, debit cards, and PayPal. We also offer financing options for larger purchases.
Yes, we take your privacy and security seriously. Our website uses industry-standard encryption to protect your personal and payment information. We do not store your payment details on our servers.
